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Author Solis, Brian

Title Engage! : the complete guide for brands and businesses to build, cultivate, and measure success in the new web / Brian Solis

Publ Info Hoboken, N.J. : Wiley, [2011]
Edition Revised & updated
 J&W-Charlotte  HF5415.1265 .S65 2011    AVAILABLE
 RWU Main Library  HF5415.1265 .S65 2011    AVAILABLE
Descript xx, 316 pages : illustrations ; 23 cm
text rdacontent
unmediated rdamedia
volume rdacarrier
Note Includes bibliographical references and index
"The ultimate guide to branding and building your business in the era of the Social Web?revised and updated with a Foreword by Ashton Kutcher Engage! thoroughly examines the social media landscape and how to effectively use social media to succeed in business?one network and one tool at a time. It leads you through the detailed and specific steps required for conceptualizing, implementing, managing, and measuring a social media program. The result is the ability to increase visibility, build communities of loyal brand enthusiasts, and increase profits. Covering everything you need to know about social media marketing and the rise of the new social consumer, Engage! shows you how to create effective strategies based on proven examples and earn buy-in from your marketing teams. Even better, you'll learn how to measure success and ROI. Introduces you to the psychology, behavior, and influence of the new social consumer Shows how to define and measure the success of your social media campaigns for the short and long term Features an inspiring Foreword by actor Ashton Kutcher, who has more than 5 million followers on Twitter Revised paperback edition brings the book completely up to date to stay ahead of the lightning fast world of social media Today, no business can afford to ignore the social media revolution. If you're not using social media to reach out to your customers and the people who influence them, who is? "-- Provided by publisher
LC subject Internet marketing
Social media -- Economic aspects
Customer relations
Online social networks
ISBN 9781118003763 (pbk.)
1118003764 (pbk.)