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Author Tedlow, Richard S

Title Denial : why business leaders fail to look facts in the face--and what to do about it / Richard S. Tedlow

Publ Info New York : Portfolio, 2010
 RWU Main Library  HD31 .T426 2010    AVAILABLE
 URI  HD31 T426 2010    AVAILABLE
Descript viii, 261 pages : illustrations ; 24 cm
text rdacontent
unmediated rdamedia
volume rdacarrier
Note Includes bibliographical references and index
Contents Shooting the messenger: Henry Ford and the Model T -- What denial is, and is not -- The technological chasm: denial in the tire industry -- "They just didn't believe these things were happening": Denial at the A&P -- The edifice complex: Denial at Sears -- Success today vs. success tomorrow: Denial and the IBM PC -- Coke's new formula for denial -- The madness of crowds: Delivering denial at Webvan -- Strategy, structure, and facing facts at DuPont -- "Why shouldn't you and I walk out the door...?": A new perspective at Intel -- Data-driven emotional intelligence: Tylenol's comeback -- A new point of view
LC subject Management -- Psychological aspects
Denial (Psychology)
Business failures -- Case studies
ISBN 9781591843139